A flat scent diffuser is a scent diffuser designed as a decorative tray. It slowly releases scent into the air while also acting as a stable platform to display your own décor—without the worry of tipping over, flames, or electricity.

Each diffuser comes with a instruction card, and there is also a video demonstration available on our website to guide you step by step. Feel free to contact us if you still need help.

The lid is securely stored beneath the diffuser base for safe shipping.

Gently lift the base of the diffuser and remove the protective foam insert to reveal the lid.

The ESSMOUD Flat Scent Diffuser offers a subtle, luxury, close-range scent experience.

The scent strength is similar to a reed diffuser and works best in your immediate space. Spaces with airflow, as air movement helps carry the scent through the room.

Each 100 ml fragrance bottle can last up to 8 weeks, depending on how often you refresh the scent pad and the environment it’s used in.

Longevity will vary based on placement, airflow, and personal scent preference.

For first use, we recommend adding approximately 25 ml minimum of fragrance oil to fully activate the scent pad.

To maintain the fragrance, refresh the pad with a few ml each week, or whenever the scent becomes subtle and you’d like an extra boost, depending on personal preference.

The Trio Set is for trying different fragrances. It allows you to experience multiple scents before choosing a full-size fragrance and also makes a thoughtful gift.

A Refill Set includes a fragrance bottle designed to refill your ESSMOUD diffuser or designer bottle.

All ESSMOUD sets include a gold sticker that can be placed over the logo on the box. A short video demonstration is available on our website showing how to convert the box into a gift box.

You’ll receive an order confirmation email. Once your order is shipped, you’ll receive another email with shipping details

Australian delivery usually arrives in 2–7 business days after processing. For urgent orders, same-day delivery is an option with an additional fee. Reach out to us via email.

Flat rate Shipping costs of $12.95 for orders below $200. Enjoy free shipping for orders over $200.

Currently, our shipping is limited to Australia. International shipping will be an option in the near future.

If your order hasn’t been shipped yet, please contact us as soon as possible and we’ll do our best to help. Once shipped, we’re unable to accept change-of-mind returns.

Please contact our customer care team within 48 hours of delivery with photos, and we’ll assist you.

For hygiene and safety reasons, we don’t accept change-of-mind returns, exchanges, or refunds once an order has been delivered. To help you choose with confidence, we recommend trying one of our Discovery Kits before purchasing a full-size fragrance or Flat Scent Diffuser.